Holiday Notice:

Please note that our team will be on holiday from 31st March to 2nd April 2025. During this period, there may be slight delays in our response time. We appreciate your patience and understanding.

Thank you for your continued support!

Okay
  Print

How Payments works inside the Lernen LMS

Hi,

Once a payment is made to book a session, the payment is added to the tutor's wallet as "Available Amount." The admin's share is also automatically added to their wallet, based on the commission settings.

Students cannot directly cancel a booked session. However, if the tutor is unavailable at the scheduled time, they can reschedule the session. The student will be notified of the new session time and can choose to either accept the rescheduled date or request a refund. If a refund is requested, the amount will be credited to the student's wallet and can be used for future bookings.

I hope this helps clarify everything!

Best regards,