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ModSecurity and Theme Settings saving trigger 403 Errors

ModSecurity and Theme Settings saving trigger 403 Errors

If while saving the Theme Settings, your server is throwing the 403 error then this means that your server is blocking the request.

So you must consult with your hosting provider by telling them that this issue appears while saving some data. 

They will be able to fix that issue, this issue could be maybe because of some ModSecurity settings or something else with your hosting permissions 

What is ModSecurity

ModSecurity is for increasing the security of servers. It is an Apache module that works as a web application firewall. It blocks known exploits and provides protection from a range of attacks against web applications. Its activity may cause such issues from time to time when requests sent to the server match with ModSecurity rules. Sometimes such requests are false-positive

If still, you are facing an issue, please provide requested details to our support team and we will be happy to investigate the issue